Where can I complain about cockroaches in an apartment building?


Cockroaches in the entrance The list of authorities where to complain about cockroaches in the entrance: Management company, SES, Rospotrebnadzor, Prosecutor's Office. Initially, you need to write a complaint demanding that pest control be carried out at the entrance of the management company with which an agreement has been concluded for the maintenance of an apartment building. At the same time, they contact the SES with a request to inspect the house. They write a statement to the Prosecutor's Office and Rospotrebnadzor.

What to do if there are cockroaches in the entrance

Insects live in old houses where maintenance is not carried out properly, most of the apartments are infested, the problem is long-standing and practically unsolvable. In new buildings, cockroaches can appear if there is a garbage chute in the entrances or if there are unscrupulous neighbors. Then the insects live in the apartment, crawl along the staircases, and infect neighboring apartments.

What to do if there are Prussians in the house depends on the source of the infection. They are trying to come to an agreement with the neighbors. Residents of an infected apartment are required to carry out disinfestation according to all the rules at home, in the infected entrance. If there are insects outside the apartments, write a statement addressed to the head of the management company, which is obliged to maintain cleanliness in the house, according to the contract. If the problem cannot be solved at this stage, they write statements to the SES, Rospotrebnadzor, and the prosecutor's office.

On a note!

To force an unscrupulous neighbor or service organization to carry out disinfestation, a conclusion from the SES and a court decision are required. This process takes a lot of time and requires patience and nerves of steel. Often, residents of the house reset themselves and carry out disinfestation at their own expense. Private companies are called. If some residents refuse to finance the treatment of the house, only the court can force them. It is not always possible to reach an “amicable” agreement, so the problem with cockroaches in a multi-storey building or apartments with dysfunctional neighbors is acute.

Comprehensive methods of getting rid of pests

Getting rid of nimble longhorned beetles on your own is quite problematic, but still possible.

The first step is to find the places where insects have laid larvae. A proven remedy – boiling water – will help you get rid of both adult cockroaches and their future offspring. Pour it directly into the nests of annoying pests. After this, remove all water and disinfect the room with bleach. This will protect you from unwanted neighbors appearing again.

The next step is treatment with store-bought chemicals. There is a wide selection of products: crayons like “Mashenka” - cheap and effective; Gel syringes like “Dohlox” are a little more expensive.

Special traps for cockroaches have proven themselves well. They must be placed in places inaccessible to children and pets.

Where to complain about cockroaches in the entrance

In most cases, high-rise buildings are serviced by a management company (housing office). An agreement is concluded with the organization, which spells out the responsibilities of the residents and the organization. If the document indicates a point where the management company is obliged to carry out deratization and disinfestation, management must be notified of the problem that has arisen.

If there is no such clause, the burden falls on the shoulders of the residents themselves; there is nowhere to complain. A similar situation is if the house is not serviced by the housing office at all, the community, whose members are the residents of the apartments, is responsible for the improvement and cleanliness of the entrances.

In a situation where the management company is supposed to carry out pest control, but refuses to do so, they write a complaint to the SES, Rospotrebnadzor or the prosecutor's office.

Important!

If there are cockroaches at the entrance, you need to contact law enforcement agencies if there is evidence of inaction of the relevant authorities. The problem will be resolved only after appropriate checks are carried out and a court decision is made. The complaint must be a collective one, signed by all residents of the house or most of them.

Collaboration

If neighbors agree to poison insects through joint efforts, it is recommended to seek professional help. In order for SES staff to carry out the appropriate processing, you must submit an application. Specialists will arrive 2 weeks after your application.

The service has at its disposal reliable means to which cockroaches have not yet developed immunity. The effectiveness of disinfestation in this case has a high degree of probability.

Processing several apartments at once is considered the preferred option. Firstly, there is confidence that insects will not come again from neighbors. Secondly, it is cheaper to carry out disinfestation in several rooms at once than separately.

Complaints against neighbors due to unsanitary conditions

If one of the apartments in the building is dirty, completely unsanitary, or a breeding ground for cockroaches, the residents of the building have the right to write a statement to the SES against their neighbors. But not every time the organization reciprocates. Workers from the sanitary and epidemiological service arrive if at least 3 apartments in a building are infected. Otherwise, you will have to deal with the unscrupulous neighbor yourself.

You can write a statement to law enforcement agencies or a local police officer, justifying your appeal by the fact that a resident of a multi-storey building violates generally accepted norms and rules, and threatens the well-being of neighbors. A sample complaint against neighbors to the SES is presented in the previous sections.

Residents of high-rise buildings fight cockroaches in apartments at their own expense, in the entrances - for the money of the management company, if this service is stipulated in the contract.

Why carry out pest control

Few people might like such sudden proximity, especially since guests have the unpleasant tendency to constantly increase their number and behave like a boss: spoil food supplies, bite, and create an unsanitary environment. And it’s really bad that they carry pathogens that are dangerous to humans. For example, cockroaches can spread tuberculosis and salmonellosis.

At the first meeting with fleas, lice, cockroaches, flies, ticks, bedbugs, ants, especially if there are several of them, you should think about disinfestation. These species are of sanitary and hygienic importance.

Disinsection is a set of specialized preventive measures to destroy and prevent the reappearance of synanthropic (living near humans) arthropods. These measures are primarily aimed at preventing infectious and parasitic diseases.

Deratization in apartment buildings is the responsibility of the management organization
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Sample application

Appeals to authorized bodies must be made in writing.

It is necessary to determine which authority to write the application to:

  • if a neighbor is noisy and breeds a large number of animals, then you need to contact Rospotrebnadzor;
  • if a neighbor collects garbage and causes rats, mice, or cockroaches, then you need to contact the sanitary and epidemiological station.

to Rospotrebnadzor

A complaint to Rospotrebnadzor is filed if sanitary and epidemiological standards are violated. Such as high noise levels, high levels of ammonia in the air.

Exceeding acceptable levels will lead to deterioration in the health of neighbors.

To avoid such danger, you must contact the authorized body with a complaint in one of the following ways:

  1. By mail. The applicant draws up a complaint, puts it in an envelope, adds a description of the contents and sends it to the address of the district office of Rospotrebnadzor.
  2. Through State Services. In 2022, you can easily file a complaint online. To do this, you must have an authorized personal account on the State Services electronic portal. The complaint is filed electronically.
  3. Through the Rospotrebnadzor website. This resource contains feedback. Therefore, any user who has a personal account on the State Services portal can file a complaint directly through the site.

The complaint must contain the following information:

  • name of company;
  • applicant details;
  • document's name;
  • information about the reasons for contacting;
  • request for measurements;
  • a request to bring the perpetrator to justice;
  • description of the application;
  • date and signature.

Sample complaint to Rospotrebnadzor

to the sanitary and epidemiological station

A complaint is sent to the Center for Hygiene and Epidemiology if the sanitary condition in the neighbors’ apartment is the reason for the appearance of mice, rats, and cockroaches.

Sanitary and epidemiological station specialists can also bring the culprit to justice. But the main advantage is the ability to take measures to remove rodents and insects.

Specialists will carry out deratization and disinfestation. If necessary, processing can be repeated.

The only drawback is the need for free access to an unsanitary apartment. If the owner refuses to let the sanitary and epidemiological station specialists in, then they are not allowed to enter the home on their own.

The application for neighbors leading an unsanitary lifestyle must contain the following information:

  • name of company;
  • data of the chief physician;
  • information about applicants;
  • name of the application;
  • information about rights to residential premises;
  • address of the culprit's apartment;
  • information about unsanitary conditions in the neighboring apartment and the reasons for contacting;
  • request for a site visit;
  • list of evidence;
  • date and signature.

Sample application to the sanitary and epidemiological station for neighbors

The application must be accompanied by evidence of unsanitary conditions in the culprit’s apartment. For example, photography or video shooting.

How to protect yourself from cockroaches raised by neighbors

In general, if you have an apartment building, it will be difficult to protect yourself from cockroaches bred by your neighbor. Cockroaches, like bedbugs, can appear in one apartment, and then through cracks in the floor, through pipes or through ventilation grilles they can move to a neighboring apartment or to the entrance. For this reason, very often attempts to defeat these pests end in failure.

Many people poison these insects. For some time the cockroaches disappear, but then they crawl out of all the cracks again. This requires an integrated approach. The main thing is to understand where exactly they came from - to identify the source of their spread.

Folk remedies

You can try traditional methods of fighting domestic cockroaches. Their advantage is complete safety for small and four-legged household members. Products tested over the years have proven their high effectiveness.

Here are the best of them:

  • A mixture of egg yolk and boric acid (make a ratio of one yolk to a tablespoon of boric acid, mix and form into balls, place in places where insects often visit);
  • Ammonia (cockroaches cannot stand this smell, just wash the floor with this product and treat surfaces in the kitchen and bathroom);
  • Pyrethrum powder (quite safe for people and destructive to household pests; sprinkle it on places where you often see red long-horned beetles);
  • A homemade trap (it’s not at all difficult to make: pour a little of any beer into a jar, after smearing it inside with Vaseline and place it in places the cockroaches love; the next day you’ll see a whole jar of “mustachioed alcoholics”).

Where you can't poison

Regarding the destruction of sewer cockroaches, we contacted the State Unitary Enterprise of the Republic of Kazakhstan “Water of Crimea”. The company assured us that the sewer networks undergo hydrodynamic cleaning as necessary. This cleaning of sewer pipes is considered an effective technology that ensures the standard condition of the wastewater disposal system. But the company maintains and cleans sewer networks only up to the home.

Thus, if you are concerned about cockroaches or other insects and small rodents, contact the management organization that services your high-rise building. She will disinfect the basement and attic using the funds you pay for the service. As for treating your apartment with poisons, it’s worth thinking about. It may be possible to deal with insects using other, less hazardous methods.

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